At 4LQ, we are committed to getting your order to you quickly and reliably. Below are the details of our shipping process to ensure you have a smooth and informed shopping experience.
1. Order Processing Time
- Standard Processing: Orders are typically processed and shipped within 1-3 business days (Monday-Friday, excluding public holidays).
- Order Confirmation: Once your order is processed and shipped, you will receive a confirmation email containing your tracking information.
- Peak Seasons: During major sales events or holiday seasons (e.g., November-December), processing times may be slightly longer. We appreciate your patience during these busy periods.
2. Shipping Methods & Estimated Delivery
We offer various shipping options tailored to your location, which will be available for selection at checkout.
- Standard Shipping: Our standard shipping option has an estimated delivery time of 5-10 business days after the order has been processed.
- Expedited Shipping: For faster delivery, we offer expedited options with an estimated delivery time of 2-3 business days.
Please Note: These are estimated delivery times and are not guaranteed. Actual delivery may be affected by carrier delays, severe weather, or other unforeseen circumstances.
3. Shipping Rates
Shipping costs are calculated at checkout based on the weight of your order, your location, and the shipping method you choose. As a thank you for your business, we offer Free Standard Shipping on all domestic orders.
4. Order Tracking
Once your order has been shipped, you will receive an email with a tracking number and a link to the carrier’s website. You can use this to monitor your package’s journey to your doorstep.
5. Important Delivery Information
- Lost or Damaged Packages: If your package is lost or arrives damaged, please contact us at care@4LQ.in within 7 business days of the expected delivery date. Please include your order number and, for damaged items, clear photos of the package and its contents. We will work with the carrier to investigate and provide a suitable resolution.
- Incorrect Address: It is the customer’s responsibility to ensure the shipping address is correct at checkout. We cannot be held responsible for packages that are lost or delivered to an incorrect address due to inaccurate information provided by the customer.
Questions?
If you have any questions or need assistance with your order, please do not hesitate to contact our dedicated customer support team.
Email: care@4LQ.in
Thank you for choosing 4LQ! We appreciate your business.